IHERO Growth

Malta & Gozo · ads, follow-up, weekly tuning

More enquiries in.Fewer gone cold.

We run your ads, follow up every enquiry until it's a yes or a no, and tune it all every week.

Three promises. Choose one to read what it means.

Google, Meta, your pages and your list of enquiries are all opened in your name. Leave, and you keep the lot.

One price for the work. Your ad money goes from your card straight to Google or Meta, and we earn the same whatever you spend.

No minimum term. Tell us before the next month starts and that's it. Everything we set up stays with you.

Free20 minutesOn WhatsApp or a call

Works withGoogle AdsGoogle MapsInstagramFacebookWhatsAppEmail

Pick your business

This weekMon to SunExample
Ad spend€30
Enquiries6
Cost each€5.00
Booked

3of 6

New2

  • Instagram adNinaTiling quoteAsked Sat 20:15
  • Google adSaraGarden pavingAsked Fri 18:02

Followed up1

  • Facebook adPaulFlat roof repairFollow-up · day 2

Booked3

  • Google MapsElenaRoof membraneSite visit · Tue
  • Instagram adJamesKitchen tilingSite visit · Mon
  • Google adMariaBathroom quoteSite visit · Sat

Sun · Elena answered · site visit booked

Example week, made-up names and numbers: the method, not a result. Tap a card for its story.

The problem

Not a traffic problem. Three leaks.

Most local businesses lose customers in the same three places. Each one can be measured, and each one has a fix. Plug the ones that sound like you.

Leak 01Plugged

The right people never see you.

68.7%of people in Malta can be reached with a Facebook ad

Your next customer is on a phone in Malta right now. Being good at the work doesn't put you on that screen. An ad aimed at your area does.

In Malta

  • Online93.5%
  • Facebook ads reach68.7%
  • Instagram ads reach50.2%

Try yours

Where do new customers find you today?

Tap the one that brings you the most.

DataReportal, Digital 2026: Malta. Figures from late 2025.

Leak 02 · the big onePlugged

Enquiries go cold.

23%of companies never replied to a new enquiry

Researchers sent a new enquiry through 2,241 company websites. Nearly one in four never answered.

How fast do you reply to a new enquiry?

Tap the one that sounds like you.

Your enquiries a month

20

Answered the way those companies answered, about 5 of your 20 would never hear back and 5 more would wait over a day.

Harvard Business Review, 2011: test enquiries to 2,241 US companies. Old and American, and still the largest audit of its kind.

Leak 03Plugged

Nobody knows what worked.

€?what one enquiry costs you

Every enquiry has a price, and it changes a lot from one kind of business to the next. If you don't know yours, you can't bring it down.

For scale · US search ads

  • Restaurants$30.57
  • Beauty$39.25
  • Dentists$72.97
  • Home improvement$90.92

Work yours out

Type your two numbers. Nothing leaves this page.

LocaliQ Search Advertising Benchmarks 2026. Malta's prices differ, which is the reason to measure your own.

0of 3
plugged

Three leaks, one fix each.

Press "Plug this leak" on the ones that sound like you, and see what fixes them.

What it does

Three jobs, done for you.

  1. 01Attract
  2. 02Follow up
  3. 03Optimise

Bring the right people in, make sure every one of them hears back, and move the money to what works. Pick your business and the examples are retold for it.

Pick your business

12 kinds of business · every example below is made up

01Attract

Be on the screen when someone nearby is looking.

Targeted marketing means paying only to reach people who could become customers: the ones searching for what you sell, and the ones who live where you work.

  • Google Search ads for the words your customers type
  • Instagram and Facebook ads aimed by area, age and interest
  • Your Google Maps profile completed and kept current
  • A page built for one offer, with one button

Tap a line to see it in the example

You approve every ad and every page before it goes live.

One offer, everywhere they lookContractorExample

Google Maps

Your contracting businessBathroom renovation · Sliema

Open nowPhotos, hours and services up to date

CallDirectionsMessage

yourbusiness.mt › bathrooms

Your offer pageYour bathroom, renovated by one team

Book a free site visit
Your turn · aim it

Shown to people within 5 km of Sliema who search for bathroom renovation.

02Follow up

Every enquiry is chased, politely, to a yes or a no.

Most sales are lost in the silence after the first message. Automated follow-ups fill that silence in your voice, and stop the moment the person answers.

  • Every enquiry lands in one list, with where it came from
  • A short sequence on WhatsApp and email, written with you
  • Chasers for open quotes, and a hello to past customers
  • Ends when they reply, book or say no

Tap a line to see it in the example

Only people who asked. Messages go to those who enquired or agreed to hear from you.

One enquiry, followed upContractorExample
  1. Maria, from the Instagram adHi, saw your ad. How much for a small bathroom, about 4 m²?

  2. WhatsApp · straight awayThanks Maria, got it. Is it a full renovation or a refresh of tiles and fittings?

  3. WhatsApp · no reply yetHi Maria, still planning the bathroom? A free site visit is open Thursday or Saturday.

  4. Email · still quietHere's one we finished in Sliema last month, about the size of yours, with the price.

  5. Maria repliesYes please. Saturday morning?

  6. Site visit booked · Saturday 10:00. The sequence stops.

Also written for youOpen-quote chaserHello to past customers

They answer

03Optimise

Each week, more of the budget goes to what works.

Ongoing optimisation is a routine: look at what each ad cost per enquiry, pause the worst, feed the best, test one new idea. Then do it again next week.

  • Judged on cost per enquiry and sales, never on likes
  • One test at a time, so you know what made the difference
  • A one-page report each month: spent, enquiries, sales
  • What changed and why, in two or three plain sentences

Tap a line to see it in the example

You see everything. The same numbers we look at, in your own accounts.

The report, week 4Example
AdSpentEnquiriesCost eachThis week
A · Before and after photo€505€10.00Running
C · Customer video€10012€8.33Budget up
D · New headline€00n/aPaused
Total€15017€8.82

D didn't beat C, so it was paused. Same €150, almost twice the enquiries of week 1.

Your turn · tap a week above

Your numbers

Does it pay? Run your own numbers.

Four guesses in, one answer out. It runs in your browser and nothing is sent anywhere.

The calculator needs JavaScript. The sum it does: ad budget divided by cost per enquiry gives enquiries; a share of those become customers; customers times what one is worth, minus the ad budget and our fee.

€500
Paid straight to Google or Meta from your card.
€20
Our starting point for a contractor in Malta. Slide it to what you pay; month one measures your real figure.
How many enquiries become customers?
€400
Your profit on an average job or booking, not the invoice total.
Plan

Left each month, after ads and our fee

€8,810

The Engine plan and your ads cost €1,190 a month. It pays for itself from the 3rd customer; your numbers bring 25.

Enquiries25
Customers25
They bring€10,000
  • They bring€10,000
  • Ads + our fee€1,190

Check these numbers with us

This is arithmetic on your own guesses, not a forecast and not a promise. Setup fee not included.

The IHERO family

One builds it. One fills it. One answers it.

IHERO Growth is the middle of three services that hand over to each other. Take one, two or all three.

Where are you today?

Tap the one that sounds like you, and see which of the three to start with.

One customer, three services

Step 1 of 6

IHERO Media builds the things people judge you by: the site, the video, the profiles.

Already have a website? Good. Growth works with the site you have and adds one page per offer.

Where the line is. Desk answers the live conversation. Growth brings the enquiry in and chases it if it goes quiet.

How it works

From hello to live in about two weeks.

Four steps. You approve everything before it runs, and nothing is opened in our name.

Two weeks, day by day

Before we start

Start the week of

Before

A free growth check

Twenty minutes on WhatsApp or a call. We look at your Google profile, your ads if you run any, and what happens to an enquiry today.

Your partTell us what you sell and what a customer is worth

  1. BeforeCheckYou: Chat

    We look at your Google profile, your ads and what happens to an enquiry today.

    You have a 20-minute chat with us.

You getExample

  1. Google profile: opening hours missing
  2. Ads send people to the home page
  3. No follow-up after the first reply

Week 1

Set up, in your name

Ad accounts, tracking that asks for consent, the page for your offer, the list every enquiry lands in, and the follow-up messages.

Your partAdd your card to the ad accounts

  1. MonKick-offYou: Call

    We hold the kick-off: your offer, your area, your budget.

    You join a short call.

  2. TueAccountsYou: Card

    We open the ad accounts in your name and get access to your Google profile.

    You add your card to the ad accounts.

  3. WedTracking and your listNothing to do

    We set up tracking that asks for consent, and the list every enquiry lands in.

    You have nothing to do today.

  4. ThuOffer pageNothing to do

    We build the page for your offer.

    You have nothing to do today.

  5. FriAds and follow-upsYou: Drafts arrive

    We write the ads and the follow-up messages, and send you the drafts.

    You get the drafts to read.

You getApproved

The adsThe pageThe follow-ups

Three drafts, on the Friday. Tick them off.

Week 2

Live

Your changes go in, Google and Meta review the ads, a test enquiry goes through, and the campaigns are switched on.

Your partApprove the drafts, then answer your enquiries (or let IHERO Desk)

  1. MonWaiting for youYou: Read

    We wait for your word.

    You read the drafts.

  2. TueYour changesYou: Approve

    We make the changes you asked for.

    You approve, or say what to change.

  3. WedPlatform reviewNothing to do

    We send the ads to Google and Meta for their review.

    You have nothing to do today.

  4. ThuTest enquiryYou: Watch the test

    We send a test enquiry through the whole path.

    You watch the test enquiry arrive.

  5. FriLiveYou: Answer enquiries

    We switch the campaigns on.

    You answer your enquiries, or let IHERO Desk.

You getExample

New enquiry · MariaBathroom quote · from a Google ad

Logged in your list

Follow-up set for tomorrow, 10:00

Every week

Tune, test, report

Each week the budget moves towards what works and one new idea is tested. Each month you get one page of numbers.

Your partTell us which enquiries became customers

  1. AfterTune weeklyYou: Tell us what sold

    We tune every week, test one idea at a time and report every month.

    You tell us which enquiries became customers.

You getExample

€150spent14enquiries€10.71each

Cost per enquiry, week 1 to week 4

Start with the free growth check

No obligationYou keep the three fixes either way

Pricing

A flat fee. Your ad money stays yours.

One price for the work, whatever you spend on ads. No percentage, so there's no reason for us to push your budget up.

Which sounds most like you?

Or pick your business

Pick one and the plan that fits is marked.

Show

Price

A customer is worth€200

Where the money goes

Two payments, kept apart. Your ad budget goes from your card to the platform. Our fee pays for the work. We never hold your ad money and add nothing on top of it.

  • Your cardyou set the monthly limitad budgetGoogle and Metain your own ad accounts
  • Youone invoice a monthflat feeIHERO Growththe work, the pages, the reports

Prices exclude VAT. Month to month, no minimum term. WhatsApp charges businesses a few cents per marketing message; if your follow-ups use it, that goes to Meta too.

How we work

Six rules we won't bend.

Marketing has earned its reputation. These are the six places agencies usually cut corners, and what we do instead. Go on, try to bend one.

Your turn

Try to bend each one. 0 of 6 tried so far.

  • Rule holds

    Everything is in your name.

    Ad accounts, pages, your Google profile and the list of enquiries all belong to you. If you leave, you keep the lot.

    • Google Ads accountYours
    • Meta ad accountYours
    • Google profileYours
    • Enquiry listYours

    IHERO: guest access to all four

    Try to bend it

    Go on, press one.

  • Rule holds

    Your ad money never touches us.

    You pay Google and Meta directly. We charge a flat fee, not a percentage, so we earn the same whatever you spend.

    Your card → Google and Meta€600

    You → IHERO Growth€690

    Ad budget a month€600

    Try to bend it

    Go on, press one.

  • Rule holds

    Follow-ups only to people who asked.

    Messages go to people who enquired or agreed to hear from you, and every one can be stopped with a reply.

    • Mariaenquired on TuesdayCan message
    • A past customersaid yes to hearing from youCan message
    Try to bend it

    Go on, press one.

  • Rule holds

    Tracking asks first.

    Visitors get a clear yes or no before anything is measured about them. No consent, no tracking.

    May we count your visit, to see which ad worked?

    Counted so far: nothing

    Try to bend it

    Go on, press one.

  • Rule holds

    Ads that say what's true.

    No invented reviews, no fake countdowns, no asking only happy customers for stars. If an ad uses AI-made people or footage, it says so.

    Ad draftYour bathroom, renovated by one team
      Try to bend it

      Go on, press one.

    • Rule holds

      No promised results. An open door.

      Nobody honest can promise a number of sales. We promise the work, the numbers, and the right to stop.

      • The work, every week
      • Every number, in your accounts
      • The right to stop any month
      Try to bend it

      Go on, press one.

    0tries to
    bend a rule

    Every card has a way to try. None of them works.

    Ask how we work
    Karol, who runs IHERO Growth In Malta it's --:--
    Karol · IHERO
    Karol0 of 6 asked

    Hello. What would you like to know?

    Who you'll deal with

    Hello, I'm Karol. I run your campaigns myself.

    IHERO Growth is the third part of what I do. IHERO Media builds websites and video, IHERO Desk answers enquiries, and Growth brings those enquiries in and makes sure none is forgotten.

    It's new, so you won't find a wall of client logos or "results" here yet. What you will find is the method, the prices and the rules, written down before you ask.

    Go and lookThe method The prices The rules

    • One personThe one you message is the one who builds your ads.
    • Based in MaltaWorking with businesses across Malta and Gozo.
    • In EnglishAds, pages and messages are written in English.

    Questions

    The ones people actually ask.

    The short answer is on every card. Open one for the full answer and where to see it for yourself.

    Try

    10 questions. Type a word or pick a topic.

    1 of 10 read

    Not answered? Ask Karol.On WhatsApp, in your own words.
    01Do you guarantee a number of leads or sales?No. We promise the work, the numbers and the right to stop.Results

    No, and be careful with anyone who does. What an ad costs and how many people answer depends on your offer, your prices and your market, and nobody controls those from outside.

    What we do promise: the work is done every week, you see every number, the accounts are yours, and you can stop any month.

    See the six rules Still unsure? Ask about this

    02How much should I spend on ads?You set the limit. From €300 a month on Start, from €600 on Engine.Money

    You set the monthly limit. As a starting point we suggest from €300 a month on Start and from €600 on Engine. Below that, the platforms take too long to learn who answers.

    That money goes straight from your card to Google or Meta. It never passes through us.

    Run your own numbers Still unsure? Ask about this

    03Who owns the ad accounts and the list of enquiries?You do. Everything is opened in your name.Ownership

    You do. Everything is opened in your name and we work inside it as a guest. If you leave, you keep the accounts, their history, the pages and every contact.

    Try rule 1 for yourself Still unsure? Ask about this

    04Do I need a new website first?No. One page for your offer is included.How it works

    No. We build one page for the offer you want to sell, and that's included. If you want a full website or video, that's IHERO Media, and the two fit together.

    See an offer page Still unsure? Ask about this

    05How is this different from IHERO Desk?Desk answers the message. Growth brings it in and chases it.How it works

    IHERO Desk answers. It replies to messages in seconds, books and reminds. IHERO Growth brings the enquiries in and chases the ones that went quiet.

    Many businesses will want both, but each works alone.

    See how the three fit Still unsure? Ask about this

    06Will the follow-up annoy people?It shouldn't: only people who asked, and one reply stops it.How it works

    It shouldn't. Messages go only to people who enquired or agreed to hear from you. There are a few of them, spread over about a week, and each can be stopped with a single reply.

    The sequence ends the moment someone answers, books or says no.

    See a follow-up, day by day Still unsure? Ask about this

    07When will I see enquiries?Live in about two weeks. Judge it after three months.Results

    Campaigns usually go live about two weeks after we start. The first month is mostly for learning what an enquiry really costs you. We suggest judging it after three months, though you're free to stop after one.

    See the two weeks, day by day Still unsure? Ask about this

    08Is there a contract?Month to month, no minimum term.Ownership

    Month to month, no minimum term. Tell us before the next month starts and that's it. Everything we set up stays with you.

    See the prices Still unsure? Ask about this

    09Are there costs on top?Two, both paid to the platforms: your ad budget, and WhatsApp's small message fee.Money

    Two, both paid to the platforms and not to us: your ad budget, and a few cents per message if follow-ups go out on WhatsApp, because WhatsApp charges businesses for marketing messages. Email follow-ups cost nothing extra.

    Prices on this page exclude VAT.

    See where the money goes Still unsure? Ask about this

    10Do you work in Maltese?Not yet. English for now.How it works

    Not yet. Ads, pages and messages are written in English for now.

    Still unsure? Ask about this

    Free growth check

    Find out where your enquiries leak.

    Send a WhatsApp. In 20 minutes we'll look at your Google profile, your ads and your follow-up, and tell you the three things we'd fix first.

    • Free, and yours to keep whether you hire us or not
    • No pitch deck, no contract to sign
    • You talk to the person who'd do the work

    Three taps and the message is written.

    0 of 3 picked

    I run
    I'd like
    Best time to reach me

    Your message

    Hi IHERO Growth, I'd like a free growth check for my business.

    To IHERO Growth · +356 7907 5051

    Send it on WhatsAppor call +356 7907 5051

    1. 1You send itWhatsApp opens with the message written. Change anything you like before it goes.
    2. 2We pick 20 minutesOn WhatsApp or a call. We look at your Google profile, your ads and your follow-up.
    3. 3You get three fixesThe three things we'd fix first, yours to keep whether you hire us or not.